Outsourcing is the practice of hiring an external company or individual to perform a task or provide a service that would otherwise be done in-house. This can include a wide range of activities such as manufacturing, customer service, IT support, accounting, and more.
Outsourcing can be done domestically or internationally, and can involve hiring individuals or entire teams of workers. The main goal of outsourcing is usually to reduce costs, improve efficiency, and/or access specialized expertise that may not be available in-house.